Transform communications with your customers into a rich, personalised conversation.
Take the business-client dialogue to a new level by adopting new channels of communication with your end users.
An integrated, omni-channel communication interface
Create close and straightforward conversations with interactive and personalised messages, providing your customers with greater security and confidence
New marketing and sales channel, clear messages and calls to action that generate a considerable increase in conversion rates
An application-like user experience, without the need for previous download by your clients
Custom design and branding with buttons, images, videos and texts, generating brand differentiation
Gives your conversations full coverage
LINK Conversations supports customer conversations on all relevant mobile devices (Android and iOS)
Easy to use with your customers regardless of mobile operator standards (e.g. RCS)
LINK Conversations offers the possibility of sending an SMS to the user to start the conversation
LINK Conversations is based on a single, easy-to-integrate and easy-to-use API, and new channels will be added seamlessly
LINK Conversations is compatible with General Data Protection Regulations (GDPR)
Improves customer satisfaction and privacy
Mechanises common queries, guides conversations with customers, improves response times, generating confidence
Customises your messages based on your target audience, providing a better experience
All communications between you and your customer sent by LINK Conversations are secure and encrypted.
Prepared for the future
By adding more channels that also support voice, with no changes to interfaces, focused on omni-channel use
Following the trends of the voice marketing market, in the near future we will be giving our clients the opportunity to developing a personality that is transmitted through voice, creating a Sonic brand
Generate more business opportunities
Reach more prospects right where they are and communicate in dialogue with more customers.
Enable your customers to interact with your brand and simplify communications by integrating multiple messaging channels.
Increase customer loyalty
Develop the user and customer experience through closer communications, enriched dialogue with customer-focused channels, messages with visual and interactive elements.
Within your company, it offers the possibility of communicating among your employees, offering help, reporting events or any other news to highlight.
Automated customer service
Support your customers, managing queries, claims, appointments, purchases, payments and any other news.
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Puede consultar toda la información básica en este enlace.