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WhatsApp Business Solution

Communicate and engage with customers over WhatsApp - the most used chat app!

Communicate with your customers through one of the most widely used apps.

Access the WhatsApp Business Solution easily through our API and communicate seamlessly with your customers. Expand and develop your communication based on customer dialogue. 

Connect


Get in touch with your customers and send real-time alerts and notification.  More than 1.5 billion people in over 180 countries use WhatsApp.  

Involve


Get closer to your customers on a familiar platform that is fast and reliable. WhatsApp Business provides higher delivery, open and conversion rates compared to many other messaging channels.

Adapt


Be exactly where your customers are – with many people preferring to communicate and engage with businesses through WhatsApp we can help you to reach them.  This allows for better communication and helps to build long-term customer relationships.

How does the WhatsApp Business API work?

Use the WhatsApp Business Solution as a stand-alone channel for your customer dialogue or use it as part of your omni-channel communication setup and for responding to customer initiated conversations over WhatsApp.

  • Use WhatsApp Business API to interact with all your customers 
  • Provide quick and conversational support to customers
  • Reach clients and users all over the world 
  • Connect, automate and respond quickly and easily 
  • Get instant feedback
  • Create messages based on templates 
  • Drive value from conversations initiated by customers
  • Integrate the WhatsApp Business Solution with our omni-channel platform 

Functions

Business Profile 
Create a business profile with helpful information for your customers like your address, business description, email address and website.  

Notifications and Alerts
You can provide your customers with notifications regarding flight/hotel bookings, package delivery, reminders, important alerts and more.  

Automated Messages
Set an away message when you are unable to answer so your customers know when to expect a response. 

Customer Support
Enable customer care through messages responding to customer-initiated conversations on WhatsApp.  

User Verification and Two Factor Authentication
By using WhatsApp’s end-to-end encryption with reliable and fast message delivery for authentication, you can protect client accounts. 

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