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LINK Conversations

Dialogue is more fun than a monologue

LINK Conversations moves your customer communication to a new level by offering you an expanding multi-channel reach with one simple and user-friendly communication interface.

LINK Conversations can help you reach more customers and leads right where they are. Enriching your communication with customer-centric channels, content and messages, it simplifies and targets your customer dialogue.

Extended reach

Engage with your audiences right where they are. Communicate with your customers and new leads across all relevant mobile devices (Android and iOS) and independently of mobile operator standards.

Reduced complexity

LINK Conversations is based on an easy-to-use and easy-to-integrate API. It is future-proofed by adding new channels seamlessly without changing the interface.

Ease of use

It is integrated towards LINK Flow; a drag and drop flow builder. In just a few minutes, full-fledged conversational messaging flows can be created and sent out.

The way it works

The future is becoming more and more complex for enterprises as new channels are added to the communication mix. Through one easy API and interface, you can reach billions of customers.

Create user-friendly chats with actions for a natural dialogue with your customers. Use your company’s branding and design.
Connect seamlessly to multiple communication channels. It works across relevant mobile devices (Android and iOS) and is independent of mobile operator standards (e.g. RCS). Always ensuring a 100% hit-rate with our fallback solution.

Functions

Multi-channel communication with rich content, including pictures, videos, voice message, links, QR codes, geo-location etc.

New channels like Facebook Messenger and other OTT channels are constantly added.
LINK Flow is a tool on top of LINK Conversations that provides a graphical user-interface to create rule based bots for executing individual conversations.
LINK Conversations is fully GDPR compliant.

Perfect for

Engaging with your customers in the right channel and context creates new business opportunities. Providing the right content and offerings at the right time expands sales, up sales, cross-sales and re-sales, increasing conversion rates.

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